Refund policy

Returns & Exchanges

We offer returns and exchanges within 14 days of receiving your order.

To be eligible for a return or exchange, the item must be:

• Unworn and unused.

• In its original condition with all tags attached.

• Returned in its original packaging.

• Accompanied by the receipt or proof of purchase.

If you receive a damaged, defective, or incorrect item, you must report it on the same day of delivery via WhatsApp. Claims reported after the day of delivery may not be accepted.

To request a return or exchange, please contact us via WhatsApp before sending your item.

Items returned without prior approval will not be accepted.

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Non-Returnable Items

The following items cannot be returned or exchanged:

• Sale or discounted items.

• Gift cards.

• Items that have been worn, washed, altered, or damaged after delivery.

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Refunds

Once we receive and inspect your returned item, we will notify you if your refund has been approved. If approved, the refund will be processed using your original payment method.

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Need Help?

For any questions regarding returns or exchanges, please contact us via WhatsApp.